A Few Things to Know as a Member....

Visiting another Zoo?
Call our office to find out if there are zoos and aquariums in the region you’re visiting that reciprocate with free admission for our members or click here to view our current reciprocal list. Participation in this exchange is voluntary; so if an organization is not on our list, it has chosen not to be included. Occasionally, zoos decide they no longer wish to participate, after we have published the list. Please contact the zoo or aquarium to confirm they will honor your Zoological Society of Milwaukee membership. Note that most reciprocal institutions honor up to a Family level membership with the definition of two adults and two children. Also, some zoos/aquariums do not honor free admission for their special events.

Zoological Society Office Hours
May - September
Weekdays: 8:30 a.m. to 5:00 p.m.
Saturdays: 9:00 a.m. to 5:00 p.m.
Sundays: 9:00 a.m. to 6:00 p.m.

October - April
Weekdays: 8:30 a.m. to 4:30 p.m.
Saturdays: 9:00 a.m. to 4:30 p.m.
Sundays: 9:00 a.m. to 4:30 p.m.

Holiday hours:
Thanksgiving Day: Office closed
December 24: Office closes at noon
Dec. 25: Office closed
December 31: Office closes at noon
Jan. 1: Office closed

Zoo Hours
May - September
Weekday: 9:00 a.m. to 5:00 p.m
Sundays and holidays: 9:00 a.m. to 6:00 p.m.

October - April
9:00 a.m. to 4:30 p.m.

Holiday hours:
Thanksgiving Day: 9 a.m. to 3 p.m.
Christmas Day: 11 a.m. to 4 p.m.
New Year's Day: 9 a.m. to 4:30 p.m.
Remember, our office is open for all Zoo special events and member premieres. Plus, you can call anytime to purchase a membership, renew your membership, leave us a message, get questions answered, or sponsor an animal SEVEN days a week, 24 hours a day! Just call (414) 258-2333 or 1-888-645-9386 (Milwfun!) if you are outside our calling area.

We've Got You Covered
Just give us a call if you’ve welcomed an addition into your family so we can update our records. Even if your "recent arrival" does not qualify for the admission rates, we need to have the total number of children in your household reflected in your membership records for the Zoo’s admission gates. Please note that if you are a day-care provider for numerous children, your Society membership does not cover the children for whom you provide baby-sitting or day-care services.

Match Your Contribution
Because more of our memberships are now tax-deductible, please check whether your employer will MATCH your contribution to the Zoological Society. If it does, all you need to do is submit your company’s matching-gift form with your payment and your membership, animal sponsorship or Annual Appeal donation, and we’ll take care of the rest. You get the benefit of knowing you’ve helped support the animals, and your company gets the benefit of making a tax-deductible contribution to an organization you support.

Zoo Admission
Please remember to have your Zoo Pass and identification ready when you arrive at the Zoo’s admission gates. If you’ve misplaced or lost your card, contact our office prior to your Zoo visit to make entry into the Zoo easier. If you have changed your address on your identification, a replacement Zoo Pass can be purchased through our office for $5.00.

Computers at Zoo Gates
Thanks to financial support from the Zoological Society, the Zoo’s gates now have new computers to expedite entry. But the computers need to have your home phone number on file to cross-verify your membership should you forget your Zoo Pass. As in the past, photo identification also is required. All Zoo Passes are scanned at the gate to verify membership. If you have questions about the number of people included on your membership, please call us at (414) 258-2333.

School Field Trips and Company Picnics
For members visiting the Zoo with an organized class field trip or company picnic, members’ free-admission benefits do not apply. Due to the many busloads of school groups visiting the Zoo, county policy does not permit Zoo gate attendants to verify individual memberships among busloads of people.

Nanny?
Members who have one nanny or day-care individual can have that person bring your children to the Zoo on a Family + 1 membership as the guest of your children. Please contact our office to upgrade to a Family + 1 category and provide the name of the caregiver so proper identification can be issued.

Coupons for Renewing Early
In response to the wishes of our members, we began sending membership renewals notices just one month prior to your expiration date. We send a second notice in the month of expiration if you have not yet renewed, and a final notice in the month after your membership has expired. We have eliminated one renewal from the cycle. Members who renew early are eligible for zoo attraction coupons. Please read your renewal form carefully to take advantage of the early renewal coupon offer. Coupons are not redeemable for cash and lost or expired coupons cannot be replaced.

Nothing to Lose
Please renew on your first notice to make sure your membership benefits are uninterrupted. This also helps us reduce costs. Your membership is extended for 12 months from your current expiration date. You never lose time on your membership when you renew early.You just get your new card earlier.

Moving Soon?
Please call us with your address change so you continue to receive our mailings. We can't invite you to all of the great events if we don't know where to find you. If you have changed your address on your identification, a replacement Zoo Pass can be purchased through our office for $5.00.

Help Us Get New Members!
In spring we mail out our membership acquisition materials. Sometimes, if addresses or names don’t match exactly with the names on magazine lists we rent, a member may receive our mailing. If that should happen, please pass it along to a friend, with your encouragement to join the Zoological Society. We get many new members this way.Thanks!

Tax Tips
All or part of your Society membership is tax-deductible. The tax-deductible portions for the following categories are: Individual (Basic: $45, Plus: $46), Individual + 1 (Basic: $50, Plus: $51), Family and Single-Parent Family (Basic: $59, Plus: $66), Family + 1 (Basic: $75 & Plus: $75), Family + 2 (Basic: $78 & Plus: $84), Family + 3 (Basic: $97 & Plus: $103), Affiliate (Basic: $149 & Plus: $145), Advocate (Basic: $212 & Plus: $208), Benefactor (Basic: $270 & Plus: $266).


Get the FREE Adobe Acrobat Reader
These printable order forms require
the free Adobe Acrobat Reader.
Click here to download it now. 		If you prefer to mail your order in with a check,
use these convenient order forms:
• New Zoo Pass or Zoo Pass Plus! (PDF, 380 kB)
• Zoo Pass as a Gift (PDF, 445 kB)