About Us

Employment/Internship Opportunities

We are currently accepting applications for the following job opportunities:

Part-Time Education Instructor Position at the Zoo

School Programs for K3-8th Grade

Interested in teaching in the education department at the Zoo? The Zoological Society has a part-time teaching position open. This position involves teaching K3-8th grade school programs weekdays at the Zoo or outreach at the schools from September 2017 through May 2018 (option to continue future employment based on performance). Teach 2-5 days per week based on school bookings. Guaranteed 60 hours per month.

For more information and application deadlines please click here.

IT and Database Administrator

Start Date: As soon as possible

Employment Term: Regular

Employment Type: Full Time

 Starting Salary Range:  Based on experience

Required Education: Bachelor's Degree, preferably in an IT related major or equivalent experience

Required Experience: 5 to 10 years

The Zoological Society of Milwaukee is searching for an IT and Database Administrator to oversee the technology and database needs of the organization.  Initially, a key priority will be to help assess and define the evolving IT needs of the organization given the implementation of a new CRM/database system, Tessitura.  Under the general direction of the Society’s VP of Finance and Administration, this individual will be responsible for supporting the Tessitura system.  Tessitura is a CRM application (Microsoft SQL platform) utilized for membership, fundraising, marketing, report, ticketing, customer relationship management and web transactions.  We are currently in the conversion and implementation phase with a projected go-live date of October, 2017.  In addition, with the support of a Network and Systems Specialist, this person will help provide desktop, domain and other database support.  This is a full-time position located at the Society’s main office on the grounds of the Milwaukee County Zoo.

This position requires handling a broad range of tasks, including:

  • Manage application integration of the following Tessitura related products including, but not limited to: T-Stats & Dashboard, Nscan, SSRS, Infomaker, credit card services, WordFly, etc.
  • Serve as a primary source of information regarding Tessitura and other database schemas, structures and objects.
  • Responsibility for monitoring and maintenance of data integrity for cloud hosted Microsoft SQL Server databases.  Enforce and encourage data entry standards and best practices to promote optimal data hygiene.
  • Web maintenance and development utilizing PHP programming language and MySQL for public facing websites as well as in-house web applications and legacy CRM system.
  • Basic server, network, database and PC troubleshooting and maintenance.
  • Control and monitor user access to databases.
  • Develop, implement and monitor IT policies, clearly communicating to both staff and management.
  • Maintain relationships with the wider Tessitura community and proactively monitor how other Tessitura licensees are using the system as a best practice.
  • Maintain security and privacy of the information systems, communication lines and equipment.
  • Oversight of other institutional databases including financial, photo and volunteer management.
  • Oversee technology vendors.
  • Configuration and maintenance of Apache web servers.
  • Installation and maintenance of animal web cams utilizing the Wowza Streaming Server.
  • Proactively seek opportunities to improve processes, lower costs and improve service to patrons and internal clients through technology implementations.
  • Requires a high level of attention to detail, excellent interpersonal skills and the experience to prioritize the needs of the organization and the staff.


  • 5+ years of related experience
  • Working knowledge of Tessitura CRM or other similar CRM systems
  • Skills include experience in Windows and client/server SQL databases; immediate proficiencies in SQL Server Reporting Services (SSRS); proficiency in Microsoft Word/Excel and Access; SQL Query knowledge and relational database system skills.
  • Background utilizing PHP, object oriented programming and MySQL/Microsoft SQL databases
  • Basic knowledge of ad hoc report writing in Microsoft SQL and MySQL
  • Excellent communication and documentation skills
  • Proficiency with HTML, CSS, and JavaScript
  • Basic knowledge configuring the Apache web server

Bonus Points for:

  • Basic network administration and troubleshooting
  • Previous supervisory experience
  • Managing an Active Directory domain
  • Administering Office 365
  • Mobile application maintenance and development
  • Comfortable with Adobe Photoshop and optimizing graphics for the web

Work conditions:

  • Ability to occasionally oversee evening or weekend functions and deployments.
  • Sitting for extended periods of time.
  • Ability to lift and carry up to 25lbs.
  • Ability to operate a computer keyboard, mouse and to handle office equipment.
  • Ability to drive.
  • Ability to maintain good attendance is a condition of employment and a function of this position.

To apply, please send a cover letter and resume including salary requirements (salary commensurate with experience) to:

Zoological Society of Milwaukee
Human Resources
10005 W Bluemound Rd

Milwaukee, WI 53226

Or by email to hr@zoosociety.org

For high-school volunteer summer opportunities, click here.